When I was 16, I worked at Sportmart. One day when I was working the customer service desk, a woman brought in the rollerblades she’d purchased earlier in the day, saying that one of them was the wrong size and was hurting her foot.
She showed me how on the back of each rollerblade, it had a letter – one said R and one said L. “I need two Larges – I have one regular and one large”.
I gently explained to her that actually it stood for Right and Left, and they were in fact the same size.


